Q: What if the birthday on my ID is different from the one on my Roblox account?Ī: Don’t worry. Once verification is complete, we discard all raw document data and anonymize your identity. Q: How do I know when my age is verified?Ī: After you finish submitting your document and selfie for verification, In Settings > Account Information, you should see an indicator under your birthday that says “Age Verified” with a checkmark next to it.Ī: We use advanced image processing technology to ensure your documents are legitimate, and that you are in fact who you say you are. Documents in certain countries may also take longer than others, such as when non-Roman characters are present.
Blurry images will take a longer time to process. What is happening?Ī: Make sure the image you capture is clear and the entire document is in the frame. Q: After uploading my ID, my verification has been pending for a long time.
0 kommentar(er)
